[Resolved]  Domino's Pizza — complaint regarding bad service and frustrating the customer

Address:Jalandhar, Punjab

My name is Jatinderpal Singh ( J.P SINGH ). Today i ordered at [protected] deluxe veggie pizza under buy 1 get 1 on medium pizza on phone and told them to make it well done and told them I'll get the delivey myself from Domino Pizza Shop at model town, jalandhar. The guys told me to get the delivery within 20 minutes and the order number was 475 dated 05/11/2014, but when i reached there, the pizza was not ready and i had to wait 15 minutes more there. And when i get the delivery the both pizzas was not well prepared and those were very little hot. I alreay told them when i ordered to make it well done but there was a very less quantity of cheese bust whereas i told them to put in good quantity coz it makes its taste very delicious, but it seemed the cheese bust was equivalent to about one table spoon on pizza. It was already happened on 31st of Oct, 2014 and numbers of time this has happened, I told them i dont want to have this and you pls give me another pizzas. The Manager Mr. Harpreet(as receptionist told me) was dealing with me all this told me to wait for 5 to 7minutes but they took half an hour for this and gave me another type of pizza, but emabracing it was another pizza and i didnt order that. and he again told me to sit for sometime. And after spending about one and half our(from the first order to get last delivery) i got my both pizzas, but again one of them was not properly prepared. After spending this much time at i was with my family we lost our apetite and we thought there is no fun of spending money here again. At last i request to Domino pizza model town jalandhar i[censored] cant satisfy your customer then there is no fun of doing this business. Always put proper cheese bust as per customer order. Thanks
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Aug 14, 2020
Complaint marked as Resolved 
Domino's Pizza customer support has been notified about the posted complaint.
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