Address: | Chennai, Tamil Nadu |
I placed an order on the website provided by Domino's for the very first time . I mentioned the time of delivery to be at 7:30 p.m. The order was delayed by half an hour .My order had four items as listed in the bill that i have enclosed in the complaint .The delivery boy came for delivery and handed me over 3 items and said he will be getting the last item in 5 minutes because he forgot to bring it .I even asked him whether should i wait for him at the same place, he said that he will call me .One item i.e. the cheesy dip was not delivered to me and i waited for more than an hour to call me back .He didn't call back, so i called him up and he didn't pick up the p[hone, i made 4 calls to his number .hen i called up the branch regarding the mishap and they had very poor English skills and they couldn't understand at first what the problem was, so i explained everything properly, still they didn't respond to my interests and I told them that i will file a complain and they were okay with it .This is bad hospitality shown by such a huge business firm, as a customer i am offended and i need some immediate action to be taken against such frauds committed by these established companies to the helpless consumer .
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