Domino's Pizza — Delayed Delivery

Address:Kolkata, West Bengal

The Pizza and add on were delivered at 9.55 P.M by Mr. Sk. Ajad Ali as against the Advance Order time of 9.30 p.m. The Delivery Person and also the concerned store informed that during Puja there is no time guarantee applicable. Why the same was not informed while placing online order. Please arrange for refund of the billed amount as per Domino's online delivery guarantee. The order details are given below:


Guest DetailsNameAmitava ChoudhuryMobile Number[protected]Address 13 B
Tower 17
IIM JOKA, DIAMOND HARBOUR ROAD, BEHALA, KOLKATA
Restaurant NameRIDHI SIDHI, BEHALARestaurant AddressShop No. GA, Ground and First Floor, Riddhi Siddhi Garden, Mouja-Joka, P.O.Joka, P.S. Thakurpukur, Dist. 24 PGS(S), opposite ESI Hospital, Kolkata-700104Order Date/Time10/2/2014 7:51:48 PMAdvance Order Date/TIme10/02/2014 09:30:00 PMForm of PaymentcreditOrder No1281 Large Chicken Fiesta.. 5501 Taco Mexicana Non Veg 105Sub Total545Tax 105.97TOTAL651
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Comments

I order pizza oline on 29th around 9.40 PM and they delivered at 11 PM.. pathetic delivery
calling the support numbers.. store numbers etc doesnt help. no one bother to even track and tell where the delivery boy is. Finally he called and i gave him directions to deliver.. its so pathetic support and after sales delivery. this happens everytime with cambridge road bangalore delivery center. Damodaran Shanmugam
Txn No :=20
DCMP[protected]
Order Number :188
Time of Order 05/29/2015 09:35:31 PM
Final Total :879 |
Payment Type :credit
Placed with Cambridge Road,
domino, bangalore
I got a delivery for a pizza after 1:30 hours. Below are the details,
Restaurant Name CAMBRIDGE ROAD
Restaurant Address CAMBRIDGE ROAD, ULSOOR BANGALORE KARNATAKA-560008 PH.NO.[protected]
Order Date/Time 06/14/2015 08:20:43 PM
Order No 194
Delivery Date/Time 06/14/2015 09:50 PM

I need refund for this delayed delivery. I was waiting for a single pizza for 1:30 hours and not intimation for the delay as well.

As I couldn't attach the photo image, pasting the detailed receipt here

Thank you for your order


Guest Details
Name Prakash M
Mobile Number [protected]
Address 139/1/1
shardamma layout
DOMLUR LAYOUT, BANGALORE

Restaurant Name CAMBRIDGE ROAD
Restaurant Address CAMBRIDGE ROAD, ULSOOR BANGALORE KARNATAKA-560008 PH.NO.[protected]
Order Date/Time 06/14/2015 08:20:43 PM
Form of Payment credit
Order No 194

[protected][protected][protected][protected]

1 Regular Cheese & Bbq C.. 155.00

[protected][protected][protected][protected]

Sub Total 155.00
Tax 31.16

[protected][protected][protected][protected]

TOTAL 186.00

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