[Resolved]  Domino's Pizza — Delivery denied by the local outlet after ordering online and making the online payment

Address:

Pune, Maharashtra

This is just ridiculous. I made an online order by inserting my complete address in pune and the order was accepted online and the payment was done online for Sinhagd road outlet in pune. After 5 min i get a call saying the outlet does not deliver to my address and i need to go an pik it up which is shocking.

If the delivery cannot be done to the address then the order should not be accepted online itself. The guy was so arrogant that on asking him to refund the amount, the guy says it will be refunded in 7 working days.

I have never seen such poor service by any chain for online orders.

I will never again choose dominos for pizzas.

I demand an answer to this as to why will it take 7 days for refund when dominos cannot make deliveries for which the payment has been taken.

my contact [protected]