Domino's Pizza — DISAPPOINTING SERVICE AND ORDER DELIVERY

Address:

Bangalore, Karnataka

Highly disappointing with the service of domino order no #94 dated 25/06/2015 at koramangala 4rth block outlet at 19.54.02. I called the outlet 5 times for my order delivery but they refused to deliver the order when i asked for 30 min delivery guarantee. 1st call, 20.30 hours "me- when i will receive my order? its already more than expected time". he replies- he must be around there. will be reaching in a while. ok 2nd call, 20.36- they put my call on hold for 2 minutes. third call, 20.52- he must be reaching since its traffic. as i understand it takes more an hour to deliver at 1 km distance. didn't get any call from the delivery person. 4th call, 21.12- he told me that he will call the person and find his place. 5th call, 21.17- your number was not reachable. what an excuse! and he told me he will be there soon and i asked for free delivery and he refused completely. shame! i felt ashamed among my relatives due to this incident. loss happen to me- Felt ashamed. remain hungry last night. disappointing who will be the responsible for this incident? please answer with resolved issue. my no [protected] [protected] dominos 4th block number;[protected]