Domino's Pizza — Domino's Pizza - Dominos Pizza Ujjain. A very rude and unprofessional company. never order

Address:

New Delhi, Delhi

Today i made a order from Dominos at IP Ext branch. The person who took order was so in hurry he didn't speak well and just cut the line. I got a all from delivery boy after 30 minutes he said sir i am standing here where is your place i navigated him he said okay i will come in next minute and then after again i got call from him ([protected]) stating same, there after third fourth call but he never reach to my place. i doubt whether delivery boy has ever come to my area or making calls from some elsewhere. This is not the first time when i order something on this address from same IP Ext Branch. Lastly that delivery boy told me that i am standing here come and take otherwise i will go back. I asked when you call me fist time you where there only why you not coming to my address, i will speak with your manager. That boy said i already spoke with him. Then after i call IP Ext so called branch manager Anwar or similar name guy, who claimed to be a manager and working there from last 9 Months. He has no concerns about my views and just saying a statement that "banda gya tha aap ka address nahi mila, raat hai sir samchja karo". I really have doubts that is he in real a manger. He cut the line again i called in landline but no solution to my problem. I call him again on his cell no-- [protected], this is was my third all to him i said are you delivering to me my order, he said that delivery boy has came back. I can not deliver you as you ask for discount for late delivery. I told him up front that yes i will ask as your delivery boy has never come to my place and after guiding him for 30 minutes too, as per him he was unable to find my place. but on the same address i already made so many order in past. Mr. Manager was not at all seems to be a manager, for me it just looks like that he is a supervisor only that’s why he doest have any concerns. i told him boss its already 11:30 in night you and your boy already spoiled my mood and time where i would get something to eat this time. Your IP Ext Manager said very rudely i can send him to you back but you have to collect from him and have to pay full money, otherwise he is back here and i cant deliver your order. I said boss being a Domino's customer so long i never be treated like this where i am putting my one our and 30 Minutes and so many call's and stuff like that. I will make a complaint against you and your staff. He said Kar lo Kar lo nothing will be goanna happen. Being a respectful customer of Dominos, the treatment which i got today was very Bad and i will not treat this just like that. I wish that you guys will take appropriate action against this so call branch manager and his staff. Thanks You Shantanu [protected]