Domino's Pizza — Domino's Pizza - money deducted online but no order placed

Address:New Delhi, Delhi

Domino's Pizza - money deducted online but no order placed 1 Review Add a Comment User Jithin Rj on Jun 28, 2015 This company has cheated me, in the name of online banking and 50% off offer, after a lot of processing and verifications that consumed a lot of tym and energy, I in the end was lucky enough to reach the payment options page, then when I selected the option of cash on delivery, the website notified me that it was "unable to process my request and that I shud try again latr, and after similar three attemps and 2 phone calls from their server for confirming my order, the website sent a notification that it I "have consumed the maximum number of request and that I should try net banking, and I did, and later on an amount of 257rs was deducted fron my account, but the website did not show any confirmation of the order and then the website notified me that I had not placed the order.when I contacted the local dominoes shop the said that there has been no order placed in my name, . The website did not provide me with an order number nor did it confirm my order but the amount of 257rs has been deducted, I had placed the order at 3:32pm but no information regarding the order has been provided, please tend to this issue and ensure that it doesnt occur in the future. I want my money o refunded as soon as possible.
Was this information helpful?
No (0)
Yes (0)
Domino's Pizza customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Domino's Pizza
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    6564
    Pending
    0
    Resolved
    724
    Domino's Pizza Address
    No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi, Bangalore, Karnataka, India - 560004
    View all Domino's Pizza contact information