[Resolved] Domino's Pizza — Dominos not Refunding the amount debited on a failed trxn

RineshB

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

An online transaction for Rs.920 got declined on[protected], when I tried ordering Pizza online. Amount was debited from my credit card, and I got an e-mail that the money will be refunded in 7 days. It's been more than 15 days now, the amount has not been refunded. Despite sending a mail to the customer care, there has been no response from them. The store guys don't have any clue on the issue. The transaction number is cc[protected] dated[protected]. Havent received the refund amount yet. Thanks Rinesh

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Aug 14, 2020

Complaint marked as Resolved

Domino's Pizza customer support has been notified about the posted complaint.

Oct 26, 2014

Updated by RineshB An online transaction for Rs.920 got declined on[protected], when I tried ordering Pizza online. Amount was debited from my credit card, and I got an e-mail that the money will be refunded in 7 days. It's been more than 15 days now, the amount has not been refunded. Despite sending a mail to the customer care, there has been no response from them. The store guys don't have any clue on the issue. The transaction number is cc[protected] dated[protected]. Havent received the refund amount yet. Thanks Rinesh