Dominos Pizza — Expressing dissatisfaction of service because wrong ited delivered (K.T.Santhosh) - Reg.

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New Delhi, Delhi

Dear Dominos Team, I K.T.Santhosh, being a customer of Dominos from 3yrs. Yesterday (i.e. 18 Feb, 2015 evening at 7.50pm) I was placed an Order No. 76 and Total Bill amount Rs. 1386/- (after discount)). Unfortunately we have a very bad experience with your Shalilmar Bagh branch because i was placed the order for Medium Margherita Cheese Burst Extra Cheese but, instead of my desired item, you people delivered some other pizza. It was so disappointed to me and my friends because it was my favourite menu and yesterday i am giving treat to my friends but, due to your inappropriate service my friends, i and my taste buds personally very much disappointed. For your kind reference i am attaching the details of order. (Hi TRINADHA SANTOSH, Thanks for placing order with Dominos. This email contains important information regarding your recent purchase – please save it for reference. Dominos Restaurant Address: Shalimar Bhag, delhi, Commercial Unit(shop) No.3, ground Floor & First Floor, out Of Building Built On Plot No.5, block -bn(west), local Shopping Centre, shalimar Bagh, new Delhi-110088, 68886888 Guest Name : TRINADHA SANTOSH Guest Mobile :[protected] Guest Address : Flat No.43 Kanishka Apartments DDA FLATS BLOCK CD SHALIMAR BAGH PASCHIMI NEW DELHI INDIA Order Number : 76 Time of Order : 02/18/2015 07:50:15 PM, Final Total : 1386 Payment Type : cash Trace No. : cash[protected] Items details: 01. Double Cheese Margherita [Qty-1] Toppings : Extra Cheese + Black Olive + Onion + Crisp Capsicum + Golden Corn Crust : Cheese Burst Size : Medium (serves 2) Rs. 615 02. Garlic Breadsticks [Qty-1]- Rs. 79 03. Veg Doubles[Qty-1] Crust : Classic Hand Tossed Size : Regular (serves 1) Rs. 285 04. Chettinad Chicken Chops[Qty-1] - Rs. 119 05. Mexican Green Wave[Qty-1] Crust : Wheat Thin Crust Toppings : Onion + Crisp Capsicums + Fresh Tomato + Jalapeno Size : Medium (serves 2) Rs. 415 [EDM30] 30% off! : Rs. -332.7) I hope in future you will correct your service and improve the service levels. Thanking you, yours faithfully, Santhosh, [protected]