Domino's Pizza — Late delivery of Order

Hello,
Thank You for your valuable reply. But I have cross checked with my bank (HDFC) and not SMP that there is no entry for such transaction, MSMP[protected]. Also, as per transaction records, there is no amount being debited into my account since then. So please do confirm the bank name and my account number with your team and do refund the amount as soon as possible for which I shall be grateful to you.

Regards,
Roopali Patil

I PLACED AN ONLINE ORDER FOR ONE LARGE COUNTRY SPECIAL PIZZA, ONE WHITE PASTA ITALIANO WHITE VEG, ONE GARLIC BREADSTICKS & ONE CHEESY DIP ON 02/08/2014 AT 11:54:42AM THROUGH THEIR WEBSITE. THE TOTAL BILLED AMOUNT WAS RS. 524/- NET. 50% ONLINE DISCOUNT WAS ALLOWED ALRIGHT. THE TIME OF DELIVERY WAS SET BY ME AT 01:30PM.

SINCE THE ORDER WAS NOT DELIVERED TILL 01:40PM I CALLED UP THE OUTLET AT NO. [protected] AT 01:40pm WHEN I WAS TOLD THAT THE DELIVERY BOY WAS ON HIS WAY TO MAKE DELIVERY. BUT IT WAS NOT DELIVERED TILL 02:07PM AND I CALLED UP AGAIN THE SAME NUMBER. AGAIN I WAS TOLD THAT THE DELIVERY BOY WAS ON HIS WAY, BUT AGAIN IT DID NOT REACH TILL 02:12pM . THEN I CALLED UP ONCE AGAIN ONLY TO BE TOLD BY THE MANAGER MR. PRAVEEN VERY RUDELY THAT I COULD FOLLOW THE COMPLAINT IN A MANNER I WISHED TO.

AFTER GETTING THIS ILL TREATMENT AT THE HANDS OF DOMINOS STAFF, I HAVE DECIDED NOT TO PLACE ANY ORDER WITH DOMINOS IN FUTURE, INSTEAD I HAVE NOW SWITCHED TO PIZZAHUT FOR MY PIZZA REQUIREMENTS.

THE REFUND OF RS. 300/- AGAINST THE DELAYED DELIVERY.

. ANAND S.


ORDER NO. 23
TRACE NO.. dc[protected]

MOBILE: [protected]
email:[protected]@rediffmail.com

I have ordered pizza online and also paid to them through mobiwik wallet an amount of Rs.626. My order no was 156. The order was placed at dominos urban estate patiala and was confirmed by them at 06:38. So according to their 30 minutes guarantee my order should reach me before 07:08pm. But the order reached to me at 07:15 pm. So i called them again asked for my cash back but they haven't taken it seriously and haven't processed it. So, please look after the matter and resolve it as soon as possible.

I have ordered pizza online and also paid to them through mobiwik wallet an amount of Rs.626. My order no was 156. The order was placed at dominos urban estate patiala and was confirmed by them at 06:38. So according to their 30 minutes guarantee my order should reach me before 07:08pm. But the order reached to me at 07:15 pm. So i called them again asked for my cash back but they haven't taken it seriously and haven't processed it. So, please look after the matter and resolve it as soon as possible.
email-id: [protected]@gmail.com

Order Delivered Late Everytime around 1 hr Order number 280 - mobile 99999 86538

it is already about an hour

online order failing

i ordered pizza online but at the time ofplacing order after confirming money amount from my SBP online account it failed to proceed so but i did not recieved any mail or call regarding refund of payment .