Domino's Pizza — Money deducted from mobiKwik wallet for failed online order not refunded back to wallet | |||
I had placed an order, in two attempts through mobikwik wallet, out of which one attempt was unsuccessful and order is not placed, but my Mobikwik wallet was debited twice, now it's been 17 days but the amount is not refunded back in wallet. I logged a support ticket with mobikwik but they told me that the status of payment is successful for both transactions at dominos. Please look into the matter and process the refund for Rs 445/ asap to wallet. The details of transactions at mobikwik are following Sr Dated Transaction Id Status Amount 1.[protected]:42 hrs DMBK[protected] Failed 445/- 2.[protected]:57 hrs DMBK[protected] Succeeded 445/- Was this information helpful? | |||
|
Domino's Pizza customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
11%
Complaints
6564
Pending
0
Resolved
724
No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi, Bangalore, Karnataka, India - 560004
View all Domino's Pizza contact information
which one attempt was unsuccessful and order is not placed, but my
Mobikwik wallet was debited twice, now it's been 17 days but the amount
is not refunded back in wallet.
I logged a support ticket with mobikwik but they told me that the status
of payment is successful for both transactions at dominos. Please look
into the matter and process the refund for Rs 445/ asap to wallet.
The details of transactions at mobikwik are following
Sr Dated Transaction Id Status Amount
1.[protected]:42 hrs DMBK[protected] Failed 445/-
2.[protected]:57 hrs DMBK[protected] Succeeded 445/-