Domino's Pizza — Money refund not done | |||
I made an online order for Rs. 617 (inclusive of Taxes) to Malleshwaram Domino's Pizza on 12th April 2014. The money was deducted but the online transaction failed. The order was not placed but the money was deducted. Its been 5 days and still the refund was not done. I have enclosed the statement I received from my bank via SMS. Was this information helpful? | |||
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Domino's Pizza customer support has been notified about the posted complaint. | |||
 6 Comments | |||
Comments
Tried to order pizza via online order and the order failed on 3rd April 2014 and reply from domios was they have done the refund on 6th April 2014, till this date the amount of 209/- rupees has not been refunded in my account
"We regret that your order dated 03-Apr-14 could not be executed to your satisfaction in our store due to some technical or functional reasons. We have gone ahead and refunded the amount pertaining to the transaction, details as mentioned below. You may please contact your respective bank for confirmation"
ORDER DETAILS:
MOBILE NO. [protected]
TRANSACTION ID MSMP[protected]
TRACE NO cc[protected]
TRANSACTION DATE 03-Apr-14
BILL AMOUNT Rs 209.00
REFUND AMOUNT Rs 209.00
REFUND EXECUTION DATE 06-Apr-14
BANK NAME SMP
"We regret that your order dated 03-Apr-14 could not be executed to your satisfaction in our store due to some technical or functional reasons. We have gone ahead and refunded the amount pertaining to the transaction, details as mentioned below. You may please contact your respective bank for confirmation"
ORDER DETAILS:
MOBILE NO. [protected]
TRANSACTION ID MSMP[protected]
TRACE NO cc[protected]
TRANSACTION DATE 03-Apr-14
BILL AMOUNT Rs 209.00
REFUND AMOUNT Rs 209.00
REFUND EXECUTION DATE 06-Apr-14
BANK NAME SMP
Tried to order pizza via online order and the order failed on 3rd April 2014 and reply from domios was they have done the refund on 6th April 2014, till this date the amount of 209/- rupees has not been refunded in my account
"We regret that your order dated 03-Apr-14 could not be executed to your satisfaction in our store due to some technical or functional reasons. We have gone ahead and refunded the amount pertaining to the transaction, details as mentioned below. You may please contact your respective bank for confirmation"
ORDER DETAILS:
MOBILE NO. [protected]
TRANSACTION ID MSMP[protected]
TRACE NO cc[protected]
TRANSACTION DATE 03-Apr-14
BILL AMOUNT Rs 209.00
REFUND AMOUNT Rs 209.00
REFUND EXECUTION DATE 06-Apr-14
BANK NAME SMP
"We regret that your order dated 03-Apr-14 could not be executed to your satisfaction in our store due to some technical or functional reasons. We have gone ahead and refunded the amount pertaining to the transaction, details as mentioned below. You may please contact your respective bank for confirmation"
ORDER DETAILS:
MOBILE NO. [protected]
TRANSACTION ID MSMP[protected]
TRACE NO cc[protected]
TRANSACTION DATE 03-Apr-14
BILL AMOUNT Rs 209.00
REFUND AMOUNT Rs 209.00
REFUND EXECUTION DATE 06-Apr-14
BANK NAME SMP
Got the money on 11th July after 10 days of Email
poor quality
hi, i ordered pizza and some sides from dominoz and the quality of pizza i got was horrible i have attached the pictures of pizza and bill, it was all burned and hard . please take some serious action .Order was not delivered
Order number 239was not delivered. I placed order at night 10pm approx. However it was not delivered and no call was made to my reg. Cell no. Waited till 11:30. Very bad service and really disappointing. I was without any food. I[censored]nable to deliver I was expecting a minimum call from delivery guy.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
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No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi, Bangalore, Karnataka, India - 560004
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We regret that your order dated 01-Jul-14 could not be executed to your satisfaction in our store due to some technical or functional reasons. We have gone ahead and refunded the amount pertaining to the transaction, details as mentioned below. You may please contact your respective bank for confirmation.
Regards
Team - Guest Care
Domino's Pizza India
ORDER DETAILS:
MOBILE NO. [protected]
TRANSACTION ID MSMP[protected]
TRACE NO dc[protected]
TRANSACTION DATE 01-Jul-14
BILL AMOUNT Rs 655.00
REFUND AMOUNT Rs 655.00
REFUND EXECUTION DATE 02-Jul-14
BANK NAME SMP