Domino's Pizza — Non-Delivery of Pizza, No refund of money.

Address:

Bangalore, Karnataka

IT was my friend birthday, I ordered pizza around 9pm. I made the payment online. I didn't receive any call from store and when i called store people they didn't pick up. I continously tried for 1.5 hours. Finally it was lost of hope. Best of all, money also didn't get refunded till now. Just one question - HOw shameful Dominoes can become? Store people never apologised for their act. All my friend had to manage for alternative option as it was late night. It was not expected big company like Dominos and company which claim fir 30 min delivery, although we were not expecting in 30 min. I have screenshot which says "pizza prepared" in Dominoes pizza tracker.