[Resolved]  Domino's Pizza — Not refunded Rs. 225/- o[censored]nsuccessful order placed

Address:

Ratlam, Madhya Pradesh

I was trying to place my order online in the name of Mr. Rajesh Saklecha, mobile number [protected] with the email id as rachit.[protected]@gmail.com in Ratlam Dominos Pizza. I have made the payment using Mobikwick as the payment option for Combo of simply veg pizzas worth Rs. 225/- including the taxes. My payment was done but no connection was made with the dominos pizza ratlam kitchen. No message/email for confirmation of order came to me. Also I have enquired telephonically whether my order was placed or not by calling Ratlam dominos pizza, they confirmed that no order was received in their kitchen. One mail was also received by me on 3rd January 2015 itself stating that your refund will be done within 7 days. As 7 Days have passed & no refund is made to me, I tried to contact customer care of dominos +[protected], but the call could not be connected. This is purely cheating as my refund has not been made, & also I am not able to connect Dominos regarding this through any means. Kindly help me in this regard & pls process my refund.kf Rs.225/- asap. Attaching proof of transaction which I have received from dominos pizza on 3rd Jan, 2015.