Domino's Pizza — Pathetic delivery and non-committment

Address:

New Delhi, Delhi

Dear Sir,

I had ordered one PIZZA through online system and after booking i was also confirmed by domino executive over phone for the delivery with in 30 minutes and if they fail to deliver the pizza with in 30 minutes they will give Rs 300 discount at total billing amount.

But delivery of pizza was made after i hour of order and dominos executive had refused to honour their committment and behave rudely with me.


I got shocked with their behaviour and told them i will never ordered Pizza thrugh Dominos.

Details of order is as below:


On Sunday, 1 March 2015 6:31 PM, Dominos India <[protected]@dominos.co.in> wrote:


Hi amit kapoor,

Thanks for placing order with Dominos. This email contains important information regarding your recent purchase – please save it for reference.
Dominos Restaurant Address
Dwarka Sec-20, Shop #101 -104g-5 Aggarwal Goodluck Plazaplot#59, sec-20 Dwarka, new Delhi - 110057 Ph.no.[protected]/ 50/ 51/ 52/ 28051995/ 96/ 97/ 98, [protected]
Guest Name :
amit kapoor Guest Mobile :
[protected] Guest Address :
G-11 DGS Society SECTOR 22 DWARKA NEW DELHI INDIA
Order Number :
225 Time of Order :
3/1/2015 6:31:39 PM Final Total :
470 Payment Type :
cash Trace No. :
cash[protected]
Double Cheese Margherita[Qty-1]
Crust : Cheese Burst
Size : Medium (serves 2) Rs. 400
Net Price : Rs. 400 Tax : Rs. 69.78 Total Price : Rs. 470

I request you to please let me know the further action in this regards.
Amit Kapoor
[protected]