Domino's Pizza — Pizza cancellation refund

Address:New Delhi, Delhi, 110075
Website:dominos.co.in

I placed an order online making a credit card payment. Since there were two restaurants in the same area, it got placed to the one not making a delivery to my area. So the personnel from the restaurant assured me the refund of my cancellation and told to me tele place the order at the other restaurant to which I made the cash payment. But its been more than two weeks now and I still haven't got my refund to my account.

Now the personnel at the respective restaurant are both denying the same.
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I orderd pizza from dominos app. money got deducted and then got msg order failed so how this possible i want my money back

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