Domino's Pizza — Pizza delivered in 2 hrs without any regret

Address:

Varanasi, Uttar Pradesh

Hi Team, I have ordered pizza on Friday night around 9 PM and I got it around 11. The pizza boy delivered it in 2hrs without any regret. Whenever i called dominos shop they told the something every time that delivery boy will reach in 5 mins. And they are not sharing his contact number so that we could contact him for his exact location. I made this ordered for my uncle and aunty who were celebrating their 28th marriage anniversary. It was so embarrassing for me that they waited so much. Is this the service they provide ? I know it was an offer day and it take some time to handle so many orders but this was far from the satisfactory level. The whole pizza was of no use, it actually dried. I couldn't ask for free delivery as it was not applicable on that day. But it was waste of money and time as well. Order details are given below: Dominos Restaurant Address Varanasi, Ground Floorshop No-14, cinema Site I.p. Mallshastri Nagar, sigravaranasi, varanasi - 221001 Ph.no.[protected]/ 48/ 2221758/ 59/ 60/ 61/ 62/ 63, [protected] Txn No : 794aca5d6997cf6bfd12 Order Number : 505 Time of Order : 06/12/2015 09:06:23 PM Final Total : 478 Payment Type : credit Trace No. : dc[protected] I was so frustrated that i am complaining here. I want my money back. Please do the needful.