Domino's Pizza — Pizza not delivered and order cancelled

Address:

Chennai, Tamil Nadu

I had some guests and ordered Dominos Pizza through online today, 21-June at 0811 PM. They called me back to say that their oven had some issues and order would be delayed. But later when I checked online, it said my order had been cancelled. They said they cancelled it because they cannot deliver. I told them that even a month back I had ordered Pizza from the same dominos store and had it delivered. I even spoke to to the store manager who said his name was Karthik. He said he will not be able to deliver it. When I asked why then they accept the order online, the manager said, he does not know about that. But whatever it is he will not deliver my order. I had to apologise to my guests who were waiting for dinner. I need to get some explanation on this from Dominos for the unnecessary pain taken for ordering from them.