Domino's Pizza — Poor Service : Failed to fulfil commitment

Address:Jaipur, Rajasthan

I placed an order from dominos mansarovar at 7.02 PM on 1 March 2015 & paid 401 Rs with Credit Card. I requested them to deliver the Pizza ASAP as i have to go somewhere & i am in a great hurry. My house is only 10 minutes away from dominos. After couples of calls Dominos senior employee told me that they will get it deliver in next 15-20 mins. However i got it delivered after 38-40 mins(7.40 PM). Pizza delivery boy was so rude & given lame excuses that it takes the same amount of time to deliver at that place. No sorry card was given for the late delivery. no discount was offered by dominos. Delivery boy just went away. i felt so helpless as i had already paid the amount & i had no time to argue with him. I opened the pizza but it wasn't hot then I called dominos mansarovar immediately. They recognized me by my name & hung up the call on my face. i trashed the pizza in bin. This is the second i had a pathetic experience with dominos. never ever visit to them again. Please look into it & revert me back ASAP. Your unpleasant unhappy unsatisfied customer Mohit Birthare [protected] Order ID- 180
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    No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi, Bangalore, Karnataka, India - 560004
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