Dear Sir,
I have order Pizza from one of your outlet at Shop No. 3, 4 & 5, Ground Floor, 4D Square, Plot No 89, Scheme No. 21, Moje Motera, Ahmedabad, Gujarat 380006
The manager called me and refuse to give home delivery of pizza by saying that he can't deliver pizza due to out of service area but actually my home is just around 3 km. so i don't find this is valid ground for refusal of home and i also read terms and conditions for delivery of pizza which specifically provide for that area must be within mapped location and i order as per mapped location so i think there shouldn't be any problem in delivery of pizza.
So i would like to take an action on manager of outlet for refusal of home deliver. if this is the problem with website as stated by manager that web site shows every location then you need make changes in your website so manager shouldn't take order at first place because we wasted our time on waiting for delivery of pizza at home and i receive call after 20 minutes that you have to come to outlet to collect your order which i find inappropriate behavior from manager and i am not satisfied with your and this is fall within the deficiency in service as per consumer protection Act, 1986
All Order detail is mention in photo proof
Regards
Umang Modi
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