Domino's Pizza — Rude Behavior By Manager of Dominos Store Jalandhar, Punjab

Address:

Jalandhar, Punjab

I received a message from dominos regarding a coupon referring to Elite Club and them providing benefit of one pizza free with one of same and lesser value. Due to some technical issues the coupon was not being accepted online, hence I called up the store to ask for help. The store is located at Model Town Jalandhar, Punjab. My call was transferred to the manager of the store who rudely refused to help me and told me to file complaint online and confidently told me to mention his name along with the complaint. The name of the manager is Shani Bhushan. Feeling offended I requested him to talk to me nicely and help me out as he represents the company and bound to help the customer. To this he replied that he is not responsible for messages that the company sends to its customers. I felt extremely humiliated. I have been enjoying and relishing your yummy pizzas for many many years and totally swear by your brand. But due to this encounter with the manager I feel disconnected by Dominos. I hope this message reaches the right people. My motive is not to make the person realise anything. I, as a customer, feel upset and humiliated and hope such a thing never happens with anyone else. Thanks.