[Resolved] Domino's Pizza — Transaction failed but amount deducted, no refund yet. | |||
Placed an order on Dominos online website, but due to some technical reasons transaction failed and the amount was deducted from my account.I have already dropped a complaint and they said there would be a reply in 2 business days. Its been one week but no reply and i have not received the refund also.Please look into this. Thanks, Tabish. Complaint reference number: 490243 Citibank transaction reference number: 367191 Transaction amount:Rs.567 Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Domino's Pizza customer support has been notified about the posted complaint. | |||
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No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi, Bangalore, Karnataka, India - 560004
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Same thing happened to me too on 1st November at 7.35pm.
I had placed an order amounting of Rs. 978 after I completed all my gateway formalities successfully I was redirected to domino's website but Then I got a message saying we could not deliver your pizza but the amount was deducted from my account towards Domino's.
I had been ordering Domino's online for last few years and this has happened to me twice.
Last time when it failed I had got an immediate email from domino's about the failed transaction but this time I didn't get that too.
Please check and advise.
Thanks & Regards
Ketan Kulkarni
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