In the green park main market newdelhi I went on nov 27 with my wife and two daughters on my younger daughters birthday and we ordered for rs 564. The debit/credit card machine wasn't working and I stood there patiently for 20-25 minutes. Finally the machine worked and I gave my debit card and payment was done. Then, they didn't give me the bill. I didn't even know my order number. Upon asking again and again for my order finally my order came with one item missing. I asked for the manager and Mr. Anurag came who initially was not ready to understand the problem and time wastage I had and also that I couldn't be with my family for long. Finally he apologised and when I told him that it's mentioned there that if anything goes wrong we will refund the money. To that he said that if you don't have money why do you come? on the top of it, he called me bastard. To this, I too abused him which I shouldn't have as I was with my kids and thats not part o[censored]pbringing Iv had.
Also, in the bill my house details and contact number is mentioned and I hope me and my family are safe as the manner in which the manager spoke was scary.
Kindly take appropriate action.
Thanks
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