Domino's Pizza — Unprofessionalism and mental harassment

Address:

New Delhi, Delhi

To start with i happen to order pizza from dominos located at sector 20 dwarka, the unfortunate time was 9 pm on 24th july 2015 when i placed the order waited for the delivery but it did not happen, i started calling the store for update at sharp 10:30 pm but they failed to respond and same goes for the call center, i requested to transfer the calls to supervisor for his intervention but each time i asked for it i was made to wait for prolonged minuted minimum 15, not each time the call was deliberately disconnected, now talking about the store i kept calling them till 12:30 and they kept receiving the call but did not respond in words, kept the receiver on held up position, manager was too busy to talk. It is certainly mental harassment for an customer, kindly help with the mentioned case.