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DotZot Complaints & Reviews

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Last updated Nov 21, 2022
Complaints 445
Resolved
265
Unresolved
180
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DotZot reviews & complaints(445)

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I
Ivy Basu
Nov 21, 2022
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Non delivery after 14 days

Address:Online
Website:DTDC- dotzot

My lenskart order number is #[protected] and dtdc - dotzot tracking number is V75110927.
14 days has been passed even after full payment Rs.1454/- neither received the product nor even a single information or update regarding this.
Worst experience ever. Need help ....
+1 photos
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H
Hruthik jallipalli
Jul 28, 2022
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Unable to track on dotzot

I have been get a popup that order cannot be tracked because it has been prior to 90 days I just ordered on[protected].could you resolve this I have the AWB NO with me...
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R
Ram rams
from Goregaon, Maharashtra
May 20, 2022
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No tracking details and more than 10 days I didn't where's my parcel

Hi,

I purchased a pet bed chew proof from jaipur online 10th May to salem, Tamilnadu. After payment seller provided tracking number R44777427 dtdc dotzot
But when I check with tracking number, it shows error and nothing found. I contacted seller and seller also registered complaint. When I asked in dotzot customer care they replied that tracking details are not uploaded by booking branch office and they asked me to...
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S
Soroy_2
Apr 15, 2022
May 12, 2022
This thread was updated on May 12, 2022
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Consignment not received

Website:Dotzot.in

Hi,

Reaching out as I have tried multiple ways and times to contact dotzot for updates regarding my consignments, It's been 3 weeks and I have yet to get any response.

Their customers care numbers are not working no response from email as of yet.

The parcel tracking number are as below:
[protected]
[protected]

Thanks for your help,
Regards,
Soumyadipta...
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B
BHUBANDEEP MUKHOPADHYAY
Feb 5, 2022
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65454564564 is the consignment tracking ID

Address:Kumar-Anuja Bhaban, 79/A/7 G.T Road (West), Amulyakanan, P.O- Mallikpara, P.S- Serampore, District- Hooghly, West Bengal, PIN-712203.

Consignment number or tracking ID of Dotzot [protected] is not available for tracking since dispatched which is supposed to be delivered at PIN-712203 today dispatched from Gujarat India on 2nd February, 2022 containing a pre-paid order from Amazon of Sigma 150-600 mm lens for Nikon Mount. The below mentioned messages was sent by seller today morning...
Hello Dr.,

We’ve received your message regarding shipment tracking...
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D
dan .
from Bengaluru, Karnataka
Jan 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Package not Delivered but the tracking details shows that it is delivered

Hello,
I was expecting 2 packages to be delivered on 3/01/2022 but it's not yet delivered but the tracking details shows that both of my packages have been delivered.
Kindly look into it and sort this issue out.
Thank you
AWB Number for Both the Package
Shipment 1:[protected]
Shipment 2:[protected]...
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R
ram88iyer
Jan 7, 2022
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Parcel not received from DOTZOT

Hi Team,

My tracking number is[protected]
I have received a message today ( 7th Jan 2022) afternoon saying parcel will be delivered today with OTP
I haven’t received the package but the status is showing as delivered by 5PM

Could you please check

Thanks...
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S
Snehal Nevgi
Nov 30, 2021
Sep 29, 2022
This thread was updated on Sep 29, 2022
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Product not delivered and no update on website

AWB : [protected] ..i had booked this shipment on 18.11.2021 through shyplite...from 19.11.2021 it is showing in transit mode..can you please check & confirm where this parcel has been stuck ? need delivery on urgent basis...
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S
SAPNA SRINIVAS
Nov 26, 2021
Nov 26, 2021
This thread was updated on Nov 26, 2021
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Package not delivered

[protected] is not delivered still status out for delivery on 25 nov itself...
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K
Komal Shar
from Mumbai, Maharashtra
Nov 26, 2021
Nov 26, 2021
This thread was updated on Nov 26, 2021
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Parcel not yet delivered

My parcel AWB [[protected]] showing that parcel is in Jabalpur from 23rd but after that there's no update. Why the courier is not delivering in Jabalpur only. It was urgent parcel which I needed by 25th. Today is 26th Nov already. Kindly deliver my parcel ASAP...
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J
jagdishsharma2657
Oct 22, 2021
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Pick up not attempted

This is the last time I am trying to reach out to the DotZot. I bought a phone from Jai Durga Enterprises and they sent me a Dummy mobile. When I reported it back to the company they arranged a reverse pickup through DotZot. AWB:[protected]
DotZot didn't contact me even once and cancelled the pick up by saying that I refused to give the package.
If the issue is not resolved by tomorrow, I shall be moving to consumer commission...
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R
raj anil Suri
Sep 4, 2021
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Parcel

Awp[protected].Courier not delivered till now 4sept21.18.48pm but site show delivered on 3 sep....
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A
Avisha@
Sep 2, 2021
Sep 2, 2021
This thread was updated on Sep 2, 2021
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Dotzl zot or dtdc doesn't delivers parcel to kapu 496118

Address:Kapu 496118

My tracking id is[protected]
Very slow courier service ever i seeen slowest then our indian post .indian post is much faster then dot zot pr dtdc ....
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Address:Kapu

My tracking id is[protected] this courier service doesn't deliver parcel to my area kapu 496118.they sends back without any information without any call ....
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Address:Tirupur

We have sent a parcel from Erode to Tirupur. We have trying to track our package in this id:[protected] but couldn't find any details. We need our package to be delivered asap. We are trying to reach customer care but there is no response.

We are trying to call customer through call and email. Nothing works out here.
Such an irritating service....
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S
shwetha kannavar
Aug 2, 2021
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Status says out for delivery and nothing is delivered

Order no.[protected]

In tracking page the status says out for delivery at 10.02am and now the entire day has elapsed and it's 7.25pm still the product is not delivered . Haven't received delivery agent details too. Very much disappointed....
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S
shwetha kannavar
Aug 2, 2021
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Status says out for delivery but nothing is delivered

Order no. [protected]

In tracking page it says the product is out for delivery at 10.02am .. after the entire day is elapsed and it's 7.22PM and still the product is not delivered. Haven't received any agent details too. Very much disappointed...
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N
N s bharati
Jun 30, 2021
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No delivery by dtdc

Address:B 108 Baishnodevi Enclave panchagaon, jatni 752050

I booked 4 parcels from Patanjali but due to the adamant behaviour of dtdc franchisee all the parcels are being returned to Patanjali’s Haridwar origin from Bhubaneswar stating that receiver refused to take. I got my 13 parcels delivered by xpressbees and delhivery.why dtdc is receiving parcels again and again if it can’t deliver. The franchisee needs extra money. Please take steps to save the prestige of two famous companies...
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S
supriya nadigepu
Jun 27, 2021
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#700015444648 Not yet delivered my order

Hello...I have order bowls it should be dispacted by 21.06.2021...I havent yet received...Please let me know the status...when could I expect my order delivered.check below screenshots...
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R
raiharsh795
Jun 16, 2021
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Please delivered my parcel

Dear my parcel is not delivered please delivered my parcel tracking no I[protected]...
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