[Resolved] Dr Batra's — Unprofessional behaviour dr batra whitefield bangalore | |||||
I have been undergoing treatment with dr batra whitefield bangalore for a very long term. However i have changed my location and needed a transfer of my case to the new location. I have shifted to guwahati on march, however it has been august now, and still my case has not been transferred yet and i am unable to continue my treatment. I have been calling them and sending mails but i didn't get any response from them all these months. I have paid more than 30k for the full treatment and the service i received is very unsatisfactory. How can they keep a patient waiting for 5 months just to transfer the case. Now they stopped picking my calls. I am registered with the phone no [protected] with dr batra.In case of more clarification contact me at [protected]@outlook.Com. Please transfer my case to guwahati from bangalore and i want my treatment to be prolonged beyond the end date due to the negligence of the customer support of dr batra whitefield bangalore. Was this information helpful? | |||||
Sep 16, 2016 Complaint marked as Resolved Dr Batra's customer support has been notified about the posted complaint. Verified Support Aug 12, 2016 Dr Batra's Customer Care's response Dear Victor, We are concerned to note your grievance. We value the time and trust you have invested in us. Please be assured, we will look into your concern and get back to you. Regards, Team Dr Batra’s™ Verified Support Aug 16, 2016 Dr Batra's Customer Care's response Dear Victor, Kindly accept our sincere apologies for the inconvenience caused. Your concern has been resolved. Your case is transferred to Guwahati clinic and your new patient ID is[protected]. Please write to us at [protected]@drbatras.com for any query or assistance on the same. Regards, Team Dr Batra’s™ | |||||
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