[Resolved] Dr Batra's — Dr batra's - refund needed for discontinuation of treatment | |||||
I started taking dr. Batra's treatment from aundh clinic, pune from 26th june, 2016, my patient id is :[protected]. I paid rs 15500 for a year long treatment course. First dr sneha looked into my case and started treating me. After 4 months of treatment, no results. Then i was switched to a senior doctor - dr. Niranjan who tried treating me for 1 month, but no results at all. He then asked me to check with dr. Anagha sant in baner clinic. I went there too, but as it turns out, she was too busy to give me time amidst her other patients. I want to discontinue with dr. Batra's treatments as i dont see any positive cure in me, however, by consuming so many medicines now, i feel my hormones getting impacted and unsettled. I called dr. Batras and asked them to return me my money for remaining almost 7 months. But they refused claiming that there is no such policy. I need help on this as this is my right being a consumer to get refund on the services that i have not even availed. Had i been paying them in installments, this question would never have arised. Just because they have my money now, i feel like i am trapped. This is an unfair policy against the consumers. I am not asking money for my 5 month treatment, but asking money for the remaining 7 month is my right. Please help me get my refund back. Was this information helpful? | |||||
Jan 7, 2017 Complaint marked as Resolved Dr Batra's customer support has been notified about the posted complaint. Verified Support Dec 05, 2016 Dr Batra's Customer Care's response Dear Nusrath, We are concerned to note your grievance. We believe in a holistic treatment and value the time and trust our patients invest in us. Please be assured, we will look into your concern and revert you at the earliest. Regards, Team Dr Batra’s™ | |||||
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