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[Resolved]  Dr Batra's — For hair fall treatment

Ii
I have taken the hair fall treatment of dr batras for5 months. First i have taken 1 month in which result are to good and then i have takem 1 year plan. Now in 4 months my hair fall is extended double. Now my scalp ia showing. Everytime doctors change the medicine but there is no result. When i demanded for refund, they give me advice of a therapy which cost 2500 per session. So i request them my pending money of the pack is transfer to this therapy session but they declined me for it. I have called on their customer care center for 3times and they just listen and then line is cut. There is no response. Don't give false hope to people and waste their time. Please refind or exchange my plan, i don't eamt to continue.
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Jan 2, 2017
Complaint marked as Resolved 
Dr Batra's customer support has been notified about the posted complaint.
Verified Support
Nov 30, 2016
Dr Batra's Customer Care's response Dear Sir,

We are concerned to note your grievance. We believe in a holistic treatment and value the time and trust our patients invest in us. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

Regards,
Team Dr Batra’s™
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Comments

Hi Dear

I totally agree with you same Problem with me also and all times changing the medicines only.

Kindly suggest us the way forward
Reply
Dr Batra's Customer Care's response, May 23, 2017
Verified Support
Dear Shivani,

Please share your Patient ID and clinic details for us to assist you better.

Regards,
Team Dr Batra’s™

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