Dr. Batra's — Frauds!!

Address:

New Delhi, Delhi

Pathetic!! I went to Dr. Batra's about a month and a half ago. I am suffering from a skin ailment that they claimed they will fix it for sure. They forced me to go ahead and make a yearly payment (Rs. 18, 000) with them, and I insisted on a monthly plan (they said they don't have any). We decided on a quarterly deal, as I really needed help with my skin problem and they sounded very promising. They said that it'll cost me Rs. 5500/ quarter which will include the medicines and consultation. I thought it isn't a bad deal as long as they can cure me. I paid them with my Credit Card and they sent me to a consultation room with a girl. She asked me numerous questions, took pictures of the affected areas and acted pretty professional. After an hour, they told me to take the medicines and the hair kit (hair kit included a shampoo, conditioner, serum and oil and was a part of the medication) from the medicine counter outside. I picked up the packet and was about to leave when the medicine counter person said, Ma'am, you have to pay Rs. 1800 for the hair kit and it is not a part of the medication. The doctor told me to use Dr. Batra's products only. I was shocked, and I asked him why didn't you tell me before charging my card, he said these are cosmetic products, not medicine. I realised I got fooled, but now the money was gone and I only had a hope that I'll get better soon. We started with the medication, I got all the fancy looking and nicely packed medicines in Dr. Batra's branded bags. 15 days passed by and I see my ailment is getting worse from bad. I thought I should meet the doc before a month only (since they give a minimum of a month's medicine). I met with the doc, and the doc suggested me some home remedies too and said he's changing some medicines and asked me to see after a month. Now a month and a half was gone and I went to see the doc as per my scheduled visit. No improvement in my skin health. I entered the clinic and the receptionist ask me to take a seat. Imagine, I am left with a month and a half of medication and the lady is asking me if I want to renew the contract of getting treated from them, I told her to at least ask me first if I feel any better. I took my medicine for another month as prescribed by the doctor and decided to change my doctor. Now I got a call from their clinic yesterday as they want me to pay them a hefty amount again for their branded products. I'm so disappointed with Dr. Batra's, they are just a product of good advertising. I know homeopathy takes a lot of time to cure, but I also know that no medicine can trigger an ongoing ailment so much that it becomes unbearable. I'm never going to recommend them to any one!!!