| Address: | Jaipur, Rajasthan |
Patient Id[protected]
I am sick and tired by the your inability to process or even respond to my repeated refund requests! I had gone to Mall 21, Jaipur clinic for hair fall treatment in Aug '13 but I had to discontinue in Nov because I had to shift to United States to pursue future studies. I was told by the Dr. to carry medicines for the entire year but that didn't make any sense because treatment with out monitoring is a waste of money! Furthermore, there was no way to take the Laser treatments that were included in the package. I requested for the remaining refund in Nov '13 and also sent repeated mails in Jan & April. I also called the center repeatedly but I was always told that the refund will be made soon. It has been 6 months, I have got no intimation, let alone the refund! At the time of registering for your services you are so cordial, but unfortunately when the customer has to discontinue, you do not have any proper mechanism to deal with his/her requests, which in my opinion is very unprofessional! I am forced to neither visit you for future support, nor recommend Batras to any of my friends and family!
Prerna Shah; Alternate contact (India) [protected] Was this information helpful? | 
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