Dr .batras, Kalyan Clinic — Hair and dandruff problems. .

Address:

Thane, Maharashtra

Dear sir

I am ganesan regularly taking medicing since jan 2013 in kalyan dr. Batras, metro city mall, even though i am not getting any recovery from my hair prroblems, i was continuing with them as i paid in advance everything. But all my patience gone vanished when i reached clinic on 2nd jan 2014 around 7. 20pm as per my appointment schdule there was no doctors. I left from your clinic empty handed with no medicine as the clinic attendend vaibhav said all the doctors gone, you may leave. No medicine. How it is happening like this ?. . . How your call centre peoples fixing appointments with no doctors in clinic,. It is really embarassing anyone. Peoples are coming from long distance and your clinic people behaving in this way. It is really drastical way to ashame patients. This should not happen. Attendend always after my money payment of next year medicine but not cared about my appointment schdule and medicine. He would have called the doctors and would have arranged medicines, i returned from clinic empty handed. Till now i am chasing for my courier medicine but no one is reverting postively. The cashier / attendend vaibhav is very dangerous fellow who is making unwanted comments and annoying patients. He is not deserved to stand there. He was not answering about my medicine courier, now also he played mis cheif with me be keeeping my call hold for 25 minutes and finally not connected to doctors. He did purposely.