DTC — Empty parcel delivered

Address:

New Delhi, Delhi

I have sent a courier for artificial jewellery from rohini to gurgaon on 27 july with cn no: Z61796699. It was packed in brown paper and then later on was packed in dtdc envelope. I don't know what is the checking procedure for dtdc firstly they should scan the parcel not tear it up secondly if they did so ot was purely their responsiblity to seal that properly. They just teared up both the envelopes from bottom to check that and instead of placing my jewllery back to the parcel they kept it with themselves only. And packed that empty brown envelope in that dtdc envelope. N their safety is just their DTDC tape. They just put that tape on the bottom part. I don't know who stole that jewellery may be the checking deppt or the delievery boy as tape can be easily removed by anyone. The parcel was handed empty to the person. I do have destroyed envelope pictures with me as a proof. I always thought dtdc is a big company there will be no trust issues bt i was totally wrong. I will never ever trust their services again. N i am going to claim the amount for my jewellry thougt it is a small amount but my position was shown negative due to dtdc behavior which can not be tolerated. I need my claim for it and will surely never courier back with this company n don't let my friends and family do that even. I would rate this company 1/10. What the use of you guys if our parcel cannot be reached safely. Totally disappointed.