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DTDC Courier & Cargo Complaints & Reviews

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Last updated Apr 4, 2024
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DTDC Courier & Cargo reviews & complaints page 2

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I am writing to express my extreme dissatisfaction with the service I have received regarding the delivery of my parcel from udhampur (182101) with tracking number 7D3311451. The parcel as of today(2feb, 2024), it has not been delivered, and the lack of communication from dtdc end has only added to my frustration.

The tracking information indicates that the parcel has been in the local facility for the past two days, yet there...
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Janardanan B
from Bangalore, Karnataka
Feb 1, 2024
Feb 1, 2024
This thread was updated on Feb 1, 2024
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Package Not Received

Consignment Number: C39096111
Unusual delay in delivering the package to my address....
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R
Rubikavasu
Feb 1, 2024
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Not Delivered Restricted Entry (OTR)

Hello!

I was ordered a mattress from amazon and it was a wrong Size so i self return it through DTDC.

I have booked a shipment from Chennai to Bangalore on Jan 13 th 2024.

After so many calls to customer care of DTDC, the dtdc update is Not delivered Restricted Entry(OTR).

I dont know Why and it is just a mattress.
The customer care is so useless and i had made more than 9...
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Prabu1234
from Chennai, Tamil Nadu
Feb 1, 2024
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Not Delivered(ADDRESS INCOMPLETE OR WRONG-

Address:Dtdc Porur branch chennai

My package ( Tracking No: 7D1893175, supposed to get delivered on 30, 01, 2024)

But in DTDC tracking website, it is now showing "Not Delivered(ADDRESS INCOMPLETE OR WRONG-(CIR))".
The address provided is definitely correct and I have contacted to customer care and conform the address, I will stay in the same address more than 10 years and my home on the main road . Morning out of delivery and evening address incomplete...
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Address:Rajarampuri, kolhapur

My order not delivered my address is correct but trancking shows incomplete address not delivered no call and any information of my parsal...
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M
Molly Saji
Jan 24, 2024
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Consignment No. D73371719

1. Consignment D73371719 collected from Kerala on 16.01.24.
2. Destination - Bangalore (Pin Code - 560099).
3. Status - Redirected as on 120.01.2024 to till today (24.01.2024).
4.Reason - taken to wrong address
4. Complaint[ raised on 19.01.24.
5. Reply from customer care - will solve within 24Hrs.. but no update.
6 Complaint made 3 times, but reply is same.

Date Activity From Tobr...
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Address:Courier DTDC - Chennai .. Detailed address not available

1. Consignment B23035463 collected from Bangalore on 08.01.24.
2. Destination - Chennai (Pin Code - 60018).
3. Status - Undelivered as on 19.01.24 @ 09:30 Hrs.
4. Complaint[protected] raised on 12.01.24. Wrong Pin Code (600010) being shown on DTDC tracker even though sender copy slip given to sender during consignment collection has correct Pin Code (600018).
5. Got verbal confirmation of Receiver Address. Found...
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Khan1790
Jan 18, 2024
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Not delivered order

Since 3 days my order status was in same stated. I raised complain why it not changing what is upated from dtdc, I haven't got any proper update, then later they said it will get delivered today before 5 pm but they said I'm not reachable, I didn't received any call or info without saying me they did all very unprofessional behavior...
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Yogeesh Hosahalli
from Bengaluru, Karnataka
Jan 16, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sending the item to wrong address instead of my address

Address:No.88, 167, Perambur Barracks Rd, near bhuhari hotel, Vepery, Purasaiwakkam, Chennai, Tamil Nadu 600007

I placed an order from ibuychemiclas Chennai for a chemical n-heptane on Jan 2024 that was supposed to be delivered to my address in Bangalore. Tracking on ibuychemiclas website showed courier tracking no. DTDC 7D3238332. On tracking the courier on DTDC website, i found an item being delivered to some wrong address in Chennai. I communicated the same to DTDC on 13th Jan. They replied to me that they would enquire and raised the ticket. Shockingly...
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Yogeesh Hosahalli
from Bengaluru, Karnataka
Jan 16, 2024
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DTDC has delivered a product to a wrong address

Address:No.88, 167, Perambur Barracks Rd, near bhuhari hotel, Vepery, Purasaiwakkam, Chennai, Tamil Nadu 600007

I placed an order with ibuychemicla, chennai for n-heptane on 8th Jan 2024 and the order IBCINV0007X47886. The order shows details of the order with the address of the receiver. The order also gives the tracking I'd of the courier as 7D3238332.
On checking with DTDC website, the order has been delivered to someone in Chennai. On sending a mail on 13th Jan, DTDC is still processing the ticket. When contacted ibuychemiclas, they are...
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The package is at the final position but still has not moved at all for 2 days, the driver didnt even attempt delivery but it still says"DTDC — Not delivered RECEIVER NOT AVAILABLE-(CIR)) "

My tracking number is: D81591851...
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D
Dravi@7596
from Yamuna Nagar, Haryana
Jan 7, 2024
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Negligence of duty

The delivery person asked me to pick my parcel up from their office if i can. i answered their call and informed that i cannot pick my parcel and it is thier responsibility to deliver, and if the address was not deliverable they should not accept such deliveries from the sender. The delivery staff then said that they will deliver the parcel by evening and they nobody showed up. on tracking my parcel details i saw that they have marked my...
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jayasurya11856
from chennai, Tamil Nadu
Jan 6, 2024
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Dtdc not delivered my goods..

Address:2/210, Thialagar Street, M A Nagar, Redhills
Website:www.dtdc.in

My order ID - D80890198. On Jan 06 2024, I got a OTP and There Mentioned The Order Is Out of Delivery. So, I cancelled All my works to collect the product. I didn't receive any call from the courier guy. Now, there mentioned that (Not Delivered(RECEIVER NOT AVAILABLE-(CIR)). but, I am in my home and waiting for the courier guy. And, I also tried to there customer care mobile number, Didn't get any response, Also mail Them Still...
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This is with regards to consignment no. K64985582. It was shipped from Guwahati on 5th December 2023. It was to be delivered in Bangalore. After multiple attempts to reach out to customer care we get no response from the team. We are put on hold with the promise of providing information but every time the call is disconnected after being put on hold.

Promises are made saying "a callback from the backend team has been arranged"....
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K
Khushhhhh
Jan 1, 2024
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Shipment detail showing could not attempt

My package isnt delivered yet, it showed out for delivery toady at 12 noon but in the evening it should couldnt delivered due to could not attempt, what does that mean? And when will be my package get delivered?...
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sreelakshmivishnu
Jan 1, 2024
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Showing not delivered redirected

Address:Kottarakkara

Need a urgent delivery... It is a live plant
Customer name - Mini
Tracking id - R79444062...
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It shows Last mile misroute, but the given address and pin location was accurate. How it would be. Please sort it out and deliver quickly...
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A
AnnBlessy
from Thiruvalla, Kerala
Dec 18, 2023
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Item damaged

Address:Thottugal house, kulakkadu Po thiruvalla,pathanamthhitta

I booked items on 13-dec-23 in Mumbai Maharashtra to thiruvalla, Kerala
I paid 3920 RS for shipping charges, and today I received item today, and it's fully damaged
Dtdc no.D 78342402
I need refund amount of my loses
Item amount 2500+ shipping charges...
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S
Suresh kumart Thota
Dec 12, 2023
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Reg: D72282470 Parcel has not received

Address:SURESH , FLAT NO : 302, 3 RD FLOOR

Dear Sir,
I have sent the laptop by dtdc courier on 7th Dec 2023 from hyderabad to bangalore and parcel has not received by receiver but online status showing as "Successfully Delivered "

Tracking number : D72282470
Mobile number :[protected]

Looking forward with your response soon sir
Thanks
Suresh...
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Suresh kumart Thota
Dec 12, 2023
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Reg: D72282470 Parcel has not received

Dear Sir, Madam

I have sent the laptop courier using DTDC courier from hyderabad to bangalore but parcel showing online as Successfully delivered but not received courier parcel to receiver

DTDC tracking number : D72282470
Kindly provide your support and help me on this
Thanks
Suresh...
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