DTDC Courier & Cargo Complaints & Reviews

I've sent Total 6 packages of my company, through your DTDC courier on[protected]. As it was a gift item inside the package, It was supposed to be delivered without any damage. I just got to know from the receiver that the package was totally damaged and it is really embarrassing for our company that we sent gift item like that. They are not even responding to the complaint I have raised in their website....

Within tamilnadu range it takes 5 days to deliver. but they are saying it as 24 hrs deliver within tamilnadu. And worst response from customer care. Not attending the call and not responding. Worst deliver, the parcel gets damaged most of the time. My friend booked my parcel on 21-04-22 and today 25-04-22 they called me for delivery. It i reach them through phone call, they are not attending the phone call....

Damaged goods by couriers...

Have not received any parcel on Tracking Id/ AWB number -U60576567 . But in DTDC Tracking sites there is mentioned "DELIVERED". I have not received any call from DTDC also and i was at home while day. This is serious thing. Kindly give proof of delivery. Call me [protected]...

I have already requested the Pune customer care for returning the package with consignment no. D21566199 to origin on 16 Apr 2022 itself, as from 17april 2022 I'll be out of Pune for a while.
Even after email confirmation from customer support, Rutuja on saturday i.e. 16.04.22, the return to origin has not been actioned till date i.e. 23.04.22....

Hi, this is Pravesh kumar.

I have to receive books from IIM Lucknow on 18th of April, but i haven't got my books.
I received message of out of delivery on three different days & every day there is a different reason for not delivering. Like - door locked, address wrong or I refused to take delivery.

the interesting part is they never contacted me on those days...

D21563002 was picked up from me on 06.04.2022 and delivered with damaged articles...

Have not received any parcel on Tracking Id/ AWB number -U16127997 . But in DTDC Tracking sites there is mentioned "DELIVERED". Please tell me where is my parcel. I have not received any call from DTDC also. This is serious thing. Please show me your deliver slip. Please reply me asap. My mobile - [[protected]] Thanks Pratibha...

I have received the Damaged item in my language.
Consignment Number: D21872052...

Not recieved my parcel yet I ordered on 13 April but till now no update no phone calls no emails nothing perthatic services worst company please help...

I was asked to collect the parcel at the dctc centre which was 10 kms away from my location. If you are not servicing our locality, then why are you even taking the order....

My assignment no is K54887292 not received for almost a week.please look into the issue...

Inspite of telling DTDC courier service they delayed my parcel, reason gave was mis-route by DTDC courier service...

I had placed an order online which was shipped on 11th-April-2022 with AWB No as D21533246. Still on 19th-April-2022 while check the tracking status of my consignment it is just displaying "no data available". (Cannot see where my parcel is)

I am providing the snapshot of the tracking status which I see while tracking.

There is no proper help provided by DTDC helpline.
Please help....

They didn't inform me that my parcel will be delivered that day, they didn't call me to inform me that product is delivered. they delivered the product in the hand of a person I don't know. my product was so expensive that I would have to bear so much cost and emotional breakdown.
the product must be put in an authorized hand. I am filing the complaint about the inconvenience I faced, the irresponsible behavior of the staff, and...

I have sent a courier from Kanpur to Lucknow (Zip 226003) on 16th April with the consignment number U15985195. This has very important documents and the online tracking now says not delivered (Address incomplete or wrong - (CIR). I gave 2 alternative numbers in case something happened and dtdc never tried to contact me on any of the for delivery and now says not delivered. They haven't sent me any communication of this either. I could only...

No one is listening from customer care team. I am continuously calling and sent multiple mails. But they are not resolved my issue. Package arrived pune in Thursday but today s Monday. Still not delivered....

Hello this is Venkata Ramana, on 16th March my parents has sent me new mobile phone through DTDC courier but i have received only box and charger without mobile i have raised complaint to dtdc but they're not responding and even not at all taking any action further also many days completed i also raised complaint in consumer forum but no response from them....

My order was shipped from jaipur for dellhi with ID - F30782018 .
The Product was packed in the box but when i received it it was completely destroyed and the outer box (Packaging) was missing, and the address has been re written by the team .
Shipment reached the Delhi hub at 9 th april and after continuous follow up i received my parcel on 16th April and completely destroyed, DTDC employees were not at all supportive . My...

My dtdc tracking ID is D42848392, my order status is showing receiver denied service though I did not receive any call or message, it did not go back to the seller also as I called seller nd dats why he denied refund, similar incident happened to me in 2019, I lost around Rs 5000/-, now I m about to loose Rs 12000/-. This is the service being provided by private entity, nd our dearest prime Minister is so interested in privatizing everything,...