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DTDC Courier & Cargo Complaints & Reviews

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Last updated Apr 19, 2024
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DTDC Courier & Cargo reviews & complaints(11612)

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S
Sagar_2305
from Dehradun, Uttarakhand
Apr 19, 2024
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Not delivered (incomplete address/ wrong CIR)

For U29541579 cosignment number, the address is showing as incomplete or wrong CIR.Where as Pin code and Address is correct as per details provided.

Why its showing as incomplete address? And please deliver it as soon as possible...
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venkylm10
from Guwahati, Assam
Apr 14, 2024
Apr 15, 2024
This thread was updated on Apr 15, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Address:577003

Tracking ID: K67061385

Parcel is not delivered, but in DTDC parcel tracking status says its delivered. No one has contacted regarding the parcel. I urge them to show the delivery acceptance slip, parcel delivery person must have signed it himself/herself. It can't be a mistake. Its a case of theft. None of the regional offices are responding to the calls or anything. Even raised a query with their custom services ticket id: 11688017. No one has responded regarding this.
Apr 15, 2024
Complaint marked as Resolved 
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Apr 15, 2024
Updated by venkylm10
Got reply from the respective branch and finally my parcel got delivered today, 15th April (Mon). These guys have faked the delivery status on 13th April (Sat), to show that the delivery was done on time, to avoid a holiday gap. Even though I finally got the package somehow. But this step shouldn't be followed. Anybody will get tensed about the package, DTDC won't refund the whole package cost later on, if something really gets missed.
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    I
    iamswap
    Apr 4, 2024
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    No tracking updates since last 4 days C40066104

    My parcel was booked on 30th March from Chennai to Pune. It’s been 4 days tracking shows no updates. The last update was on 1st of April.

    Tracking ID - C40066104...
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    T
    thesilentraider
    from Kolkata, West Bengal
    Mar 18, 2024
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    Courier marked as delivered without actually delivering to recipient

    Address:RANPO SIKKIM - 737132
    Website:DTDC.IN

    Awb : 7d[protected]. Shipment booked via dtdc, piced up on 13th march 2024, estd. Delivery date : 19th march 2024.
    On 16 th march, order is marked as delivered whereas, recipient hadn't received the same. Upon investigation, found delivery agent attempted a fake signature & did not actually deliver the product.
    Product is yet undelivered to recipient.
    Hub code : k82,
    located at rangpo sikkim, 737132...
    +1 photos
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    M
    Mahendra Gore
    Mar 15, 2024
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    Courier not dispatch after 14 day's

    Address:[email protected]

    We have book one shipment to Chennai from Shirdi DTDC office by POD No 7X5676021 dated on 1st March but same is showing delivered at Goa insted of Chennai

    We have taking followups from 4th March from local Shirdi DTDC office Mr.Kadari but not given proper solution also they have changed POD without any intimation and provided New POD 7X5676121 but still same not delivered.

    Regards,
    Mahendra Gore
    Branch...
    +1 photos
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    N
    nagshere
    Mar 14, 2024
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    Courier with food items not delivered for 4 days

    There is a courier with food items D73811417 registered on 11/March evening from Karur, TN to Whitefield, Bengaluru, KRN which is supposed to be delivered by 12/March morning.
    Per tracking report the courier reached final destination per schedule, but it was not delivered on 12/March.
    It was moved to out for delivery on 13/March, but later moved to Not Delivered(PAPERWORK REQUIRED-(OTR)).
    The food items would have already...
    +1 photos
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    B
    bhargava s r
    Mar 14, 2024
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    Parcel

    Address:bangalore

    Parcel booked on 8th of march 2024 and today is 14th of march 2024 material still not delivered parcel booked on priority by air cargo and expected delivery given by DTDC is 11th of march and the shipment was coming by surface and they are charging for air cargo...
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    R
    Ranjshre
    Mar 10, 2024
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    Printed Mug

    Please let me know the duration or what action you are taking...
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    R
    Rifath Kamil
    Mar 8, 2024
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    No data available for a high value parcel

    Address:Hyderabad

    Placed delivery on 6 March 2024, 11 am. The website shows, "No data available". Please help me to get this resolved, I just need to if it's safe and in transit. That's all.

    Tracking no. D73659822
    My phone: [protected]...
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    R
    Ranjshre
    Mar 3, 2024
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    Printed Mug

    I have already submitted a complaint for delivering my item broken. Please let me know how many days it will take for refund as they charged Rs.70 and my item cost is Rs.250. (Tracking No.). The receiver felt so unhappy as it was a birthday gift and broken and I felt so embarrassed to hear this. Not only the money they have hurt my feelings as DTDC has handled this so lightly. I need a solution so that they should never take anything Lightly....
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    N
    Nehal Chauhan
    Mar 3, 2024
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    Address incomplete or wrong-(CIR)

    Dear DTDC Customer Care,

    I understand that I made a mistake in my address when I originally placed my order. I apologize for the inconvenience this has caused.

    I would be very grateful if you could redeliver my order to the correct address, which is:

    10 Keshav Kutir Society
    Waghodia Road
    Vadodara, Gujarat, 390025

    Thank you for your assistance in this matter.br...
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    R
    Ranjshre
    Mar 2, 2024
    Mar 2, 2024
    This thread was updated on Mar 2, 2024
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    Printed Mug

    Address:Palakkad, Kerala

    The Mug was dispatched on 24/2/24 through DTDC (Chandranagar, Palakkad, Kerala) to Coimbatore(Saravanampatti). When I handed over the packet I told them that Mug should be packed properly as they are chances of breaking and they promised me a safe dispatch. But when it reached the concerned person on 27th it was broken and from then I raised a complaint and the details are as follows:

    Dissatisfied-Re: Query Raised for R[protected]will...
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    P
    Pardeep K Sharma
    Feb 28, 2024
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    Dtdc Courier Not Delivered But status says DELIVERED

    Address:DTDC EXPRESS LTD Registered Office : DTDC House, NO.3, Victoria road, Bengaluru-560047, Karnataka

    Consignment no - D76519625. PARCEL BOOKED AT KHYALA, NEW DELHI-18
    I send a parcel through DTDC courier to HOSHANGABAD (MADHYA PRADESH), and no progress showed from the date of booking. Then I called local office they told me pack went as "WITHOUT" entry and it would be delivered in 48 hours. But even then No progress apart from fake tracking updates for next 7 days. But Still no progress about the package. Even after 4 MONTH the package...
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    W
    watsonsiva
    from Chennai, Tamil Nadu
    Feb 23, 2024
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Package missed/ Stolen by the courier

    Address:Mylapore, Chennai 600004

    Consignment no - C39309639. PARCEL BOOKED AT MYLAPORE, CHENNAI-4
    I send a parcel through DTDC courier to Nagpur and no progress showed from the date of booking. Then I called local office they told me pack went as "WITHOUT" entry and it would be delivered in 48 hours. But even then No progress apart from fake tracking updates for next 6 days. But Still no progress about the package. Even after one week the pack not been delivered and...
    +1 photos
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    S
    sanju4317
    Feb 22, 2024
    Mar 12, 2024
    This thread was updated on Mar 12, 2024
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    Non delivery of parcel

    Address:DTDC Express Limited Main Office Address: DTDC Express Limited, DTDC House, No. 3, Victoria Road, Bangalore 560047, Karnataka, India,+91-7305770577,cu

    I have booked a parcel containing sweets worth Rs 4000 (3 KG weight) on dt-30.01.2024 by paying Rs 760.00 as service charges to M/s DTDC having docket No X55018688 dt-30.01.2024 from Delhi to Chennai.

    During booking, DTDC has assured to make the delivery in 3 days.
    When i did not received the parcel by 03.02.2024 i have called DTDC customer care and raised my issue.They have registered my complaint with a note delivery...
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    +3 videos
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    A
    Aadil Manzoor Wani
    Feb 22, 2024
    Feb 22, 2024
    This thread was updated on Feb 22, 2024
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    Mobile phone

    Address:Hotel Royal Batoo, Khayam Chowk, near Hotel Comfort Stay, Srinagar, Jammu and Kashmir 190003

    I have to send my parcel from Srinagar to delhi it has to be delivered on 21 Feb 2024 but they have not send it yet...
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    S
    Sraj167349
    from Sahibganj, Jharkhand
    Feb 19, 2024
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    Reimbursement Request for Damaged LED TV Received via DTDC Courier-D73484183

    Dear DTDC Courier Customer Service,

    I hope this email finds you well. I am writing to report a significant issue with a recent delivery I received through your courier service. My tracking number is D73484183.

    Unfortunately, upon receiving the package, I discovered that the LED TV inside was severely damaged. The screen is cracked, and there are visible signs of mishandling during transit. I have attached several...
    +2 photos
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    K
    Kunal Katariya
    Feb 18, 2024
    Feb 19, 2024
    This thread was updated on Feb 19, 2024
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Complaint regarding Courier

    On 14th february 2024 I send a courier from Ratlam to Jaipur on KHANDELWAL GIRLS PG but but due to various branch of KHANDELWAL GIRLS PG i mentioned the wrong address and i am trying to raise the query for the same to modify the address but they are not accepting it and the courier is not delivering to it's receiver so please look into the matter because the courier is to important to deliver on time to the correct person so please contact...
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    S
    Santhosh-kiran.k
    from Hyderabad, Telangana
    Feb 15, 2024
    Feb 15, 2024
    This thread was updated on Feb 15, 2024
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    Urgent: Complaint Regarding Undelivered Parcel with Reference Number 7D6910796

    Address:SURYA ENTERPRISES MIRIYALA NAGA SURYA H.No:2-125, Main Road Sarapaka , Burgampahad, Mandal ,Bhadradri Kothagudem District SARAPAKA NEW KHAMMAM 507128
    Website:dtdc-tracking.co.in/dtdc-sarapaka-new

    Dear DTDC Customer Service,

    I am writing to express my dissatisfaction with the service provided by your DTDC branch in Sarapaka. I have been experiencing issues with the delivery of my items. Despite receiving tracking messages from my company since January 13th, 2024, I have not received my package as of February 15th, 2024.

    Every time I check the status, it shows 'out for delivery- Non Serviceable Area'....
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    My package ( Tracking No: X55098379, Reference No:[protected], Booking Date:06th feb'24 ) was supposed to get delivered today (07th feb'24 to Delhi (Pin Code: 110043).

    But in DTDC tracking website, it is now showing "Not Delivered(ADDRESS INCOMPLETE OR WRONG-(CIR))".

    The address provided is definitely correct and the delivery person did not even call once on the phone number provided....
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