[Resolved]  DTDC — Charged for Returned Item too

Address:Moga, Punjab

Paid for Returned Consignment I had booked my consignment from Moga DTDC office (Punjab) on 12th Aug, this consignment was for Gurgaon and ideally should be delivered very next day. Hats off to DTDC services, where Packet got undelivered and even after regular followups with Delhi DTDC team, they were not able to deliver the consignment and then sent consignment back to its Booking office. When i got call from DTDC booking office to pick my packet back, they charged me Rs 50. Total, i paid Rs 80 to DTDC for the consginment which never got delivered. I am not sure if Courier company charge for returned consignment. I didn't see this in my past experience. Consignment no. Z28097519 Booking office Address: Address: NO.58-59, BALDEV COMPLEX, COURT ROAD NEAR TEMPO STAND, MOGA 142001 Regards Sahil Arora [protected]@gmail.com
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Aug 14, 2020
Complaint marked as Resolved 
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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I checked my notes and found he charged Rs 50 for booking and Rs 50 for returned item. so, total 100 for undelivered item.

His Direct Contact no. [protected].

I am not more concerned of my money given to him, but my concern is How he can cheat people like this on behalf of DTDC. Strict action needs to be taken against him.

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