DTDC — Consignment B20165859 not delivered

Address:

Bangalore, Karnataka

I had couriered a consignment B20165859 thinking it will reach faster through courier on April 10 2015 and the consignment is to be delivered locally in Bangalore. On monday i.e. April 13th the package was "Out for Delivery" status and till now it has not been delivered. This is one of the pathetic service i have experienced. These were some important docs that had to reach sooner. Customer support phone line just rings and nobody picks it up. Whoever is concerned please help me in getting this delivered faster.