[Resolved]  DTDC — consignment delivered at wrong address

Address:

Hyderabad, Andhra Pradesh

We have dispatched a consignment from hyderabad to calicut with docket no.: D18966615, on[protected], consignee name- Alukkas Jewellery, Ram mohan road, Calicut. The consignment has been delivered to Atlas jewellery by DTDC delivery boy on[protected]. I have been coordinating with the following persons over the email for past 6 days and they are just playing the blame game. branchcok. calicut <branchcok.[protected]@dtdc.com>; CSS. Cochin <css.[protected]@dtdc.com>; BM. Calicut <bm.[protected]@dtdc.com>; vinodkp <[protected]@dtdc.com>; even after repeated emails and followup nothing is been done. the consignment is not delivered at the right address for which we are loosing our customer. Help needed.