DTDC — Consignment hasn't reached

Address:Cachar, Assam

Hi Sir, My Consignment (D[protected] was dispatched from Coimbatore on April 9, 2015, it still hasn't reached its destination.i.e. Silchar. It's been 10 days, the consignment has my mother's life saving medicines. None of your customer care number works and when I contacted your silchar office I was told that if this was so important why I didn't picked it up from Kolkata. If this goes on I will be forced to lodge a case in consumer court!!!. Sincerely Soma Purkayastha
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