Consignment Number: V19934187
Type: Express Delivery
Place: Kalina branch (DTDC)
Date: 22nd October
Expected date of delivery: 23rd October
Wanted to deliver diya’s and few other items for Diwali to a Pune address. When asked a DTDC representative as to when will it reach if I couriered it on 22nd October, I was said that it will take a day if you go for express delivery. The minimum delivery charge for express delivery by bus she said was Rs. 175 for 500 gm. For just 20 gm additional she took Rs. 220. Even after paying this amount, my package has not yet been delivered.
I was mislead by the representative saying that the consignment would get delivered by 23rd October EOD if I couriered it by express delivery on 22nd October, which I did.
After calling multiple times at the agency from where I couriered, I was never responded. This has been from Kalina DTDC agency.
It is a very humble request to the DTDC agency to let me know when would my consignment get delivered and if it would get delivered or not.
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Aug 14, 2020
Complaint marked as Resolved
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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The assurance was provided to get it guaranteed delivery on 18-Dec-2014.
But till now the Consignment status is being show as OUT FOR DELIVERY (it is the same status for last 3 days).
I am still hoping it will be delivered by Monday (22-Dec-2014) in Working hours before 12:00 PM (IST).
If somebody is tracking these complaints, could you please expedite the delivery.
Consignment Ref: V19320567
Thanks & Regards,
Amit