Dtdc Courier — 2 MONTHS AND COURIER IS STILL IN TRANSIT FROM PUNE TO GURGAON

Address:

Pune, Maharashtra

I have already forwarded you my address where the courier needs to be returned back on 11th November, still the parcel has not reached. Hope you will ever reply back with a positive note. Regards, Shritam From: IN BOUND CRM PUNE [mailto:inboundcrm.[protected]@dtdc.com] Sent: Tuesday, November 11, 2014 11:36 AM To: WinRoyal Subject: Re: D19159612 mail noted Thanks & Regards, SUJATA Executive - CRM, Pune Regional Office. E-mail- inboundcrm.[protected]@dtdc.com ________________________________________ From: [protected]@gmail.com <[protected]@gmail.com> on behalf of WinRoyal <[protected]@winroyal.in> Sent: 11 November 2014 11:31 To: IN BOUND CRM PUNE Subject: Re: D19159612 Kindly return back the courier to WinRoyal Windows and Doors pvt ltd 2nd floor, Samarth Building Above Raymond Showroom 1031, Tilak Road Pune 411002 Attn: Shritam Navandar- [protected] On Tue, Nov 11, 2014 at 10:58 AM, IN BOUND CRM PUNE <inboundcrm.[protected]@dtdc.com> wrote: Dear Mr.Shritam, kindly provide the dlv address Thanks & Regards, SUJATA Executive - CRM, Pune Regional Office. E-mail- inboundcrm.[protected]@dtdc.com From: Shritam Navandar [mailto:[protected]@gmail.com] Sent: Tuesday, November 11, 2014 10:30 AM To: 'Shritam Navandar'; 'WinRoyal'; 'IN BOUND CRM PUNE' Cc: 'CSS GURGAON'; 'DMC GURGAON'; 'CSS HEAD GURGAON'; 'CSS CORPORATE OFFICE'; 'YOGESH DOGRA (REGIONAL CSS MGR.-DELHI)'; 'ROOP SRIVASTAVA (RM NORTH DELHI)' Subject: RE: D19159612 Awaiting SOME DETAILS OF MY COURIER Hope you all are following up on this issue. Regards, Shritam From: Shritam Navandar [mailto:[protected]@gmail.com] Sent: Friday, November 07, 2014 4:25 PM To: 'WinRoyal'; 'IN BOUND CRM PUNE' Cc: 'CSS GURGAON'; 'DMC GURGAON'; 'CSS HEAD GURGAON'; 'CSS CORPORATE OFFICE'; 'YOGESH DOGRA (REGIONAL CSS MGR.-DELHI)'; 'ROOP SRIVASTAVA (RM NORTH DELHI)' Subject: RE: D19159612 7 MORE DAYS AND IT WILL BE 2 MONTHS. STILL WAITING FOR THE PARCEL. Regards Shritam Director WinRoyal Windows and Doors pvt ltd From: [protected]@gmail.com [mailto:[protected]@gmail.com] On Behalf Of WinRoyal Sent: Monday, November 03, 2014 10:39 AM To: IN BOUND CRM PUNE Cc: CSS GURGAON; DMC GURGAON; CSS HEAD GURGAON; CSS CORPORATE OFFICE; YOGESH DOGRA (REGIONAL CSS MGR.-DELHI); ROOP SRIVASTAVA (RM NORTH DELHI) Subject: Re: D19159612 I CANNOT WAIT MORE. KINDLY TAKE THE ABOVE MATTER SERIOUSLY AND RETURN BACK THE PARCEL. REGARDS, SHRITAM On Fri, Oct 31, 2014 at 4:40 PM, IN BOUND CRM PUNE <inboundcrm.[protected]@dtdc.com> wrote: Dear Mr.Bindesh, Still waiting for your reply Thanks & Regards, SUJATA Executive - CRM, Pune Regional Office. E-mail- inboundcrm.[protected]@dtdc.com ________________________________________ From: CSS GURGAON Sent: 31 October 2014 16:12 To: DMC GURGAON Cc: IN BOUND CRM PUNE; CSS HEAD GURGAON; WinRoyal; CSS CORPORATE OFFICE; YOGESH DOGRA (REGIONAL CSS MGR.-DELHI); ROOP SRIVASTAVA (RM NORTH DELHI) Subject: Re: D19159612 Dear Bindesh sir, is this shipment RTO? THANKS & REGARDS VAISHALI SETHI DELHI ZONAL OFFICE css.[protected]@dtdc.com [protected]/30 On 31/10/2014 3:02 PM, IN BOUND CRM PUNE wrote: Dear Mr. Kuwar / Bindesh sir, we still waiting for RTO shipment.. Thanks & Regards, SUJATA Executive - CRM, Pune Regional Office. E-mail- inboundcrm.[protected]@dtdc.com ________________________________________ From: CSS GURGAON Sent: 31 October 2014 11:39 To: CSS HEAD GURGAON; DMC GURGAON Cc: WinRoyal; CSS CORPORATE OFFICE; IN BOUND CRM PUNE; YOGESH DOGRA (REGIONAL CSS MGR.-DELHI); DMC GURGAON; ROOP SRIVASTAVA (RM NORTH DELHI) Subject: Re: D19159612 Dear Kuwar Bindesh sir, kindly rto this shipment THANKS & REGARDS VAISHALI SETHI DELHI ZONAL OFFICE css.[protected]@dtdc.com [protected]/30 On 31/10/2014 11:01 AM, WinRoyal wrote: Dear Padmavati, We have written mails to all these emails id but non of them have responded to me for last 20 days!! inboundcrm.[protected]@dtdc.com, csshead.[protected]@dtdc.com, [protected]@dtdc.com, dmc.[protected]@dtdc.com, [protected]@dtdc.com I have already written them to return back the courier to us. Its been 45 days now. Kindly return back the courier to WinRoyal Windows and Doors pvt ltd 2nd floor, Samarth Building Above Raymond Showroom 1031, Tilak Road Pune 411002 Attn: Shritam Navandar- [protected] Hope to get the courier back with all material. Regards Shritam Director WinRoyal Windows and Doors 30, 2014 at 5:51 PM, CSS CORPORATE OFFICE <css.[protected]@dtdc.com> wrote: Dear Sir/Madam, We refer to your mail, highlighting the difficulties you have encountered with regard to your consignment and regret if our service standards have fallen short of your expectations. We have forwarded a copy of your mail to our concerned officials with a request to investigate your complaint, we request you to kindly bear with us, we will respond to you. Meanwhile can you provide us the destination address and contact number which will help us in further investigation. In the interim, we would like to thank you for bringing this matter to our attention, as it is feedback such as yours, which enables us to improve our services. We do hope that we are able to restore your faith in DTDC. Thanking you, Yours faithfully, for DTDC Courier & Cargo Ltd., Padmavathi Customer Support Executive. CC:Dear Ms .Vishali, kindly check and organize for the delivery of said c/mnt on priority ________________________________________ From: [protected]@winroyal.in <[protected]@winroyal.in> Sent: Friday, October 17, 2014 4:21 PM To: FEEDBACK (CO.IT); CSS CORPORATE OFFICE Subject: Feedback provided by Customer at DTDC.com- WINROYAL PVT LTD([protected]@winroyal.in) Hi, This is an autogenerated email containing Feedback provided by customer. Name : WINROYAL PVT LTD City : PUNE Email : [protected]@winroyal.in Contact No. : [protected] Category : Concern Feedback : Dear Sir/Madam We have booked a courier on 15th September 2014 from Pune to Gurgaon. Consignment no D19159612 Its been more than a month now plz let me know the status of this courier. if you are unable to deliver it kindly return it back to us. plz let me know the status of the courier. Regards Shritam Thanks & Regards,