DTDC Courier & Cargo — Careless way of delivering

Address:

411008

My issue is that i had send some important documents and it was send through fast service of dtdc. It has been send on 26th sept and it was supposed to deliever on 28th sept.
The package was delievered but i m unaware to whom it was delievered, since the the person from dtdc also has called to the receiver whose name was mentioned. They confirmed his presence but they gave it in the receiption of which we were unaware they didnt even call the receiver again when they were delievering. The call was done around 12 on 28th and they delievered it around 5 pm without informing the receiver.

So you guys just expalin why do i send it in fast service some urgency was their what s this pathetic way of service, this is not at all acceptable from a well renowned courier service.