DTDC Courier & Cargo — Courier not reached destination and no action taken on delivery boy

Address:

Udham Singh Nagar, Uttarakhand, 244713

I am vinay kumar working in igl, kashipur. I had sent my wife medicine on 14.12.2015 from kashipur through dtdc courier with tracking number z68928133 to east delhi where my family is residing. But the medicine not reached the destination and on your dtdc website it has shown delivered. I had talked to dtdc customer care and they had given delivery boy number but no satisfactory answer had been by delivery boy and neither from delhi and kashipur dtdc officials.I had followed regularly this matter for 1-2 months but all my efforts gone in vain. I had suffered financially and mentally by this incident. Please tell me how can i get justice as a citizen of india and in future no such incident would be followed by dtdc.