DTDC Courier & Cargo — Courier not received : z96908695

Address:Sirsa, Haryana, 125104

My relatives courier a wedding card from delhi on 03rd aug 2016 but it is not delivered till 16th of aug, 2016, but actually it received at mandi dabwali distt. Sirsa on 5th august, 2016 that is shown by your website (http://dtdc.in/tracking/tracking_results.asp)
Please refer attached image for the status of courier.

Please take hard actions against your distributor at mandi dabwali. Please do the needful as early as possible. I am waiting a response from your side. Please update the actions taken by you.

Thank you so much in advance.
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