DTDC Courier & Cargo — My consignment not dispatch of proper quantity

Address:

Surat, Gujarat, 394601

Dear Sir/ Mam,

My self Byas Lal Prasad, stay at 158, Mudit Palace, Bardoli, Distt.- Surat 394601 (Guj.) I send one parcel of weight 5.200 kg on dated 08.10.2015 through DTDC courier docket No. D23840657 for my 8 years son at Near Shiv Colony Distt.- Panchkula 134102 (Harayana). it was reach their on dated 15.10.2015, but it was near to 2 kg weight parcel and in open condition our family not accepted that parcel and return to him.
When I ask to courier person they are saying that I have complaint but we are not getting any response from company. He told me that submit your materials bill so, that we will do some things then send all bill to him, but still he did not give me any answer of my problems and right now he did not pick my phone.

His name is Nishant Bhai phone No. [protected], its DTDC ID number - AF-961- DTDC, Kadodara Surat (Guj.)


Sir, I am totally upset to follow up for my materials, kindly do the needful action. I need the solution of my problems and hope for positive response.


Regards, .
Prasad