DTDC Courier & Cargo — No attempt made; courier rto without any information

Address:	411057
Website:	dtdc.in

Consignment number Z89599075 was booked on 20th April 2016 from Delhi for delivery to Pune. the document reached pune on Saturday 23rd April (as per online records) and was sent for Delivery on Monday 25th April which was later updated as "not delivered due to office always closed". the address was that of residence and NO ATTEMPT was made to deliver at all, as checked at security desk of the apartment. my entire family was at home during the entire day and no courier delivery person ever came. after repeated calling and follow ups with the person at the pune Tathawade Branch no concrete response was provided and false promises were made regarding delivery. lot of excuses were given with regards to the reason for not delivering and the person was absolutely rude and unapologetic. the latest status update shows that the courier has been returned to delhi. no one is willing to take responsibility.