DTDC Courier & Cargo — No response to online pickup request

Address:Bhilwara, Rajasthan, 311001
Website:dtdc.in

I have booked pick up service (request id[protected] from bhilwara, rajasthan on dtdc.in. they said pick up will be scheduled with in 24 hrs.
Its more than 6 days but till now no one contacted from dtdc. i have tried calling dtdc office in bhilwara and jaipur, but they did not pick up the call.
I have also registered complain on dtdc customer care (case no.[protected] but that is also not answered.

This is pathetic service from well known courier service. i did not expect that from dtdc. it they cant serve the request, they should not take it and make people waste their time in waiting.
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DTDC Courier & Cargo customer support has been notified about the posted complaint.
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I had a pickup scheduled on 17/4/2021 but no one turned up for the pickup! Unfortunately the costumer care also is not a help! Surprised by the way these people work.

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    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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