DTDC Courier & Cargo — Non Delivery of parcel

Address:Hyderabad, Andhra Pradesh, 500057

On the 5th of August 2016, I had sent a parcel from AC Guards, Hyderabad to be delivered at Jamshedpur. I was advised that the parcel would reach its destination within 4 days. Today is the 13th day and still the parcel is not delivered. Upon inquiring, we are asked to come to the office and pick up the parcel in a very rude manner.
The tracking number H55179199 shows it reached Jsr office on the 12th of August yet it was not delivered till the 18th of August.

Fri, Aug 12, 2016
Arrived at DTDC Facility JAMSHEDPUR BRANCH, JAMSHEDPUR 08:03 AM Shipment Dispatched for Delivery JAMSHEDPUR BRANCH, JAMSHEDPUR 01:25 PM

You charge more than speed post and have pathetic services. Your staffs are outright rude and do not know how to talk to customers.

A very unhappy customer.
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DTDC Courier & Cargo customer support has been notified about the posted complaint.
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