DTDC Courier & Cargo — Non-delivery of parcel;fabricating status report in system as delivered and not producing the signed awb in spite of repeated reminders

Address:	400018
Website:	Not Applicable

Vide awb 31654773 dated 4th april, 2016 i had sent a parcel with a small booklet to magarpatta, pune. When i saw the status report in the system on 11th april as "sent for delivery" and spoke with dtdc, worli. They tried to contact magarpatta branch but there was no response. On 13th april, i find that status report gets changed to delivered. When i check with the consignee (My relative), they have not yet received the consignment. So i am escalating since 15th april to get the signed airway bill and the complaint has fallen on deaf ears. Through this forum, i seek the refund of courier charges (Rs 80) plus cost of material sent - rs 300 - a total of rs 380. But i want the consumers to be wary of dtdc and how they can be totally reckless when things go wrong.