DTDC Courier & Cargo — Prime service not delivered after 4 days of promised date and representatives behaviour is worse and got insulted over phone.

Address:	Kolkata, West Bengal, 700092
Website:	www.dtdc.in

My mom gave a parcel on 12th october 2016, consignment no.
E73015469, from kolkata which was promised to be delivered on 14th october at my office in bangalore. They charged rs.1240 for the delivery. Today 17th october ended and still i didn't get the parcel. It was highly charged for prime service and still no service. Today the spoke person whose contact number is [protected] spoke very abusively and in an ill mannered way. The spoke person denied to take any responsibility for dtdc services, instead was blaming dtdc bangalore branch abusively. I am totally disappointed and would definitely say dtdc is the worst courier service. They should learn how to treat customers. The behaviour of the spoke person was worst and totally ill mannered. They should teach their representatives how to talk to customers as today's spoke person insulted me and my parents over phone. I want serious actions against the spoke person and the company and want my money back along with my parcel.